Delete Your FolioSum Account

Last updated: October 3, 2026

This page explains how to delete your FolioSum account and the data associated with it. FolioSum is published by FolioSum.

An account is optional. If you never signed in, there is no account or server-side data to delete — your data is only on your device, and uninstalling the app removes it.

Delete it inside the app (fastest)

Open Account in the app.
Tap Delete my account (at the bottom) and confirm twice.
If you signed in with Apple, Apple asks you to confirm once more so the app's access to your Apple ID can be revoked.

Deletion happens immediately. Your portfolio data on the phone is kept; only the account and server-side data are removed.

Or request deletion by email

Send an email to support@foliosum.app with the subject "Delete my account".
Send it from the email address associated with your FolioSum account (for Google or Apple sign-in, the email of that account) so we can verify the request.

We confirm and complete verified requests within 30 days.

What is deleted

Your sign-in account (email address and the Firebase user identifier);
Your prepaid credit balance — it is lost and is not refunded;
Your cloud copy: backup versions, the web mirror at foliosum.app, and any web-key delivery data;
Your brokerage connection: the SnapTrade user at the provider and our stored record;
Your support requests and their messages.

What is kept, and for how long

Records of completed payments (amount, status, dates) are kept for accounting, tax and legal compliance, for the period required by applicable law (typically up to 10 years). When you delete your account these records are disconnected from you — your user ID is removed from them — and are not used for any other purpose. Payments are processed by NOWPayments; we never receive or store your wallet, card or other payment credentials.

We cannot delete copies held by others: support messages already forwarded to our team's Telegram chat, and data held by providers you used directly (exchanges, NOWPayments, Google). Those follow their own policies.

Turn off the cloud copy without deleting your account

On the Account screen, switch Cloud copy off. You can keep the cloud data or delete it at the same time; either way, nothing further is uploaded.

Data stored only on your device

Without the cloud copy, your portfolio setup — wallet addresses, labels, holdings, alerts and API keys — exists only on your device. Remove it with Settings → Data → "Delete data on this device", by clearing the app's storage, or by uninstalling.